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Apache Tomcat
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Before you report a bug |
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The Apache Tomcat community consists of those who use Apache Tomcat, help answer
questions on discussions lists, contribute documentation and patches,
and those who develop and maintain the code for Apache Tomcat. Almost all those
who assist on a day to day basis resolving bug reports do this for a
wide variety of reasons, and almost all of them do this on their own time.
Many bugs reported end up not being a bug in the Apache Tomcat code, but are
due to misconfiguration, problems caused by installed applications, the
operating system, etc.
Before reporting a bug please make every effort to resolve the problem
yourself.
If you need help, ask on the users
mailing list.
The remainder of this document points you toward resources you can use to
resolve the problem you are having.
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Bugzilla is not a support forum |
Bugzilla is a tool to track bug reports and feature requests. It is used
to organize work on Apache Tomcat projects, so that such issues are not
forgotten and to document how they were resolved.
Bugzilla is not a place to ask questions on how to configure your
own system, or how to interpret some error message or behaviour that you
do not understand. If you have questions, please ask on the users
mailing list.
When you have gathered enough information to diagnose your problem,
and it is indeed a bug that can be fixed in Apache Tomcat, feel
free to create or reopen your Bugzilla issue for it. You can find a link to
your discussion in the mailing list archives
and include it in your bug report.
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Resources to help resolve Apache Tomcat problems |
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Here are some resources you can use to help you resolve the
problem you are having before reporting a bug.
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Problem troubleshooting |
Documentation – Review the documentation for the version
of Apache Tomcat that you are using. The problem that you are
facing may already be addressed in the docs. Note, that documentation
is searchable.
Logs – The logs which Apache Tomcat generates can be a valuable
resource when trying to diagnose a problem. Please review them.
You may want to enable debug output in your Apache Tomcat configuration
so that you have more information to help diagnose the problem.
You may want to configure an Access Log (a valve) to log what requests
reached Tomcat and what was Tomcat's response to them.
Wiki – Search the
Wiki.
That is unofficial documentation to which everyone can contribute.
FAQ's – Search the
Tomcat Frequently Asked Questions that is part of the Wiki.
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Apache Tomcat discussion lists |
It is very likely you are not the first to run into a problem.
Others may have already found a solution. The mailing list archives may
contain discussions which will help you resolve the problem.
See the mailing lists page for the further
information on the lists.
See also the Find help page.
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Known issues |
Please search the bug database to see if the bug you are seeing has
already been reported. Please look at the changelog page for the bugs
that have already been fixed. The changelogs for not-yet-released
versions of Tomcat are also available. More details are below.
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Recent version |
Try to reproduce your problem with the latest released version of
Apache Tomcat.
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Looking for known issues |
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Search the bug database |
Please search the bug database to see if the bug you are
seeing has already been reported.
- The bug may have already been fixed and is available in a later
version or nightly build.
- Someone else may have reported the bug, you could add supporting
information to help reproduce and resolve the bug.
The search page is
here.
There is also
advanced
search page.
Here are some search tips.
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Search for closed bugs as well as for the open ones.
On the advanced search page you can clear the "Status" field to
avoid filtering by status.
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Search across different versions of Tomcat.
In the bug database Tomcat is represented by several "products".
The same problem should be reported only once, but the fix may
be applied to different Tomcat versions. While doing so, the bug report
is moved between different products. A bug that is originally
reported against Tomcat 7 is moved to Tomcat 6 and maybe later to
Tomcat 5. So it makes sense to search all the versions at once.
Here is a quick list of supported products:
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Tomcat 8, Tomcat 7 and Tomcat 6 –
Tomcat 8.0.x, 7.0.x and 6.0.x
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Tomcat Connectors – Integration of Tomcat with other Web servers
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Tomcat Native – APR based native HTTP and AJP connectors for Tomcat
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Tomcat Modules – Additional Tomcat components
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Taglibs – Apache Taglibs subproject
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Search not only Summary field, but also the Comment one
On the advanced search page open "Detailed Bug Information",
then type your query into the "Comment" field.
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You can limit results to the issues that were changed recently.
On the advanced search page open "Search by Change History",
then type "-2m" into the first field in the pair of
"between" fields to limit results to the issues changed in the last
2 months.
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Some bugs do not belong to Tomcat.
Tomcat bundles libraries from several other projects. You can see
RELEASE-NOTES and NOTICE files in your distribution for details. More
details are in a separate section below.
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| Changelog |
If you are looking for the recently fixed issues there are several
places to look at.
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Changelog files for released versions
These are published on the Tomcat website.
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Changelog files for not-yet-released versions
These are available in the source code.
They are in XML format with style sheets attached. Thus
modern web browsers can display them nicely.
The files are also available in nightly documentation builds.
See Buildbot page for details.
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STATUS files for Tomcat 7 and Tomcat 6
These are available in the source code. These files are
used in Review-Then-Commit development process to propose and then
vote for the proposed patches.
Links:
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Third party components |
Tomcat bundles libraries from several other projects. See
RELEASE-NOTES and NOTICE files in your distribution for details. The
versions of the components that were used to build Tomcat are defined
in the build.properties.default file in the source
distribution.
Notable components are:
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Tomcat service launcher –
commons-daemon-*, tomcatN.exe,
tomcatNw.exe
The service launcher is provided by
Apache Commons Daemon
project.
Using the terminology from that project, the *nixes launcher is
called jsvc and the Windows launcher is called
procrun. The tomcatN.exe and
tomcatNw.exe programs in Tomcat distributions
are just renamed prunsrv.exe and prunmgr.exe
from Apache Commons Daemon binaries distribution.
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DBCP Database Pool implementation –
tomcat-dbcp.jar.
This pool implementation is provided by
Apache Commons Pool
and
Apache Commons DBCP
projects.
The classes from these two projects are renamed into a different
package, to avoid conflicts if the same libraries are used by web
applications, recompiled and packed into a single JAR file.
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JDBC Database Pool implementation –
tomcat-jdbc.jar.
This pool implementation is available with Tomcat 7 and
it comes from jdbc-pool project that
is part of Tomcat Modules.
This library is developed alongside the main Tomcat.
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Tomcat
Maven plugin
subproject tracks its issues in
JIRA database.
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Reporting Apache Tomcat bugs |
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Please make sure the problem is a bug in Apache Tomcat and not a
bug in your web application.
Note, that security-related issues should
not be reported through Bugzilla.
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How to write a bug report |
Please provide as much information as possible. It is
very hard to fix a bug if the person looking into the problem cannot
reproduce it. See also
Bug Writing Guidelines.
Bug submission starts
here.
You have to include the following information in your bug report:
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Product. Here is a list of supported products:
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Tomcat 8 – Tomcat 8.0.x and tomcat.apache.org web site
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Tomcat 7 – Tomcat 7.0.x
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Tomcat 6 – Tomcat 6.0.x
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Tomcat Connectors – Integration of Tomcat with other Web servers.
The mod_jk module for Apache HTTPD
and other web servers.
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Tomcat Native – HTTP and AJP connectors for Tomcat
using native code and linked with Apache APR and OpenSSL libraries
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Tomcat Modules – Additional Tomcat components, such as jdbc-pool
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Taglibs – Apache Taglibs subproject
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Version – Apache Tomcat version.
Please not only select it from the list, but also mention it in
your text. The bug description can be updated, so it is important
to mention the version in the text as well.
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Component – The component which has the bug.
If you do not know, just guess.
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Platform and OS – Hardware platform and
operating system Tomcat is running on.
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Severity – This is normal for usual
bug reports and enhancement for enhancement requests.
If you tend to mark it as critical, you are probably
doing it wrong. It is likely that the issue is already known and fixed,
or it is not an issue at all.
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Configuration details
Please mention these in your text:
- Java version – Vendor and version of your Java
Runtime Environment used to run Tomcat.
- If Tomcat is used behind
Apache HTTPD or other web
server – its version and how it is configured.
- Tomcat Connector that is being used.
There are several implementations of Connectors in Tomcat.
Which one is being used is shown in the logs during Tomcat startup.
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Attachments
Attach configuration files and Tomcat log files if they would help
to track down the bug.
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Reproducer
Please describe how to reproduce your problem on a clean Tomcat
installation.
If you can please provide a simple sample web application
that demonstrates the issue.
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How to submit patches and enhancement requests |
Enhancement requests for Tomcat are submitted using the same procedure
as bug reports, but in the Severity field you will select the value
"enhancement".
To propose a patch, attach it to a Bugzilla issue. Any patches are welcome,
but we prefer the ones that use the
Unified Diff format. Those can be generated using diff -u
command or svn diff command.
When providing a patch, please mention to which version of the sources it
applies.
Here are some references:
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Security Issues |
Security-related bugs are of special concern. If you have a verified
security bug to report please neither post it
to public email lists nor submit a bug report.
See Security Reports page on how to report them.
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Copyright © 1999-2013, The Apache Software Foundation
Apache Tomcat, Tomcat, Apache, the Apache feather, and the Apache Tomcat
project logo are trademarks of the Apache Software Foundation.
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